Purchases ship within 14 business days of payment. Please complete our Payment / Shipping Inquiry Contact Form if you have shipping questions or special requests.
- Customer Pickup: Please refer to the pickup dates, times, and locations provided within the body of your Invoice Email.
- Credit Card Payments: We ship only to the verified billing address of the card. No exceptions.
- Invoices with a "shipping" charge line item on the invoice will be shipped via our in-house shipping service. Those without a shipping charge will ship via the UPS Store (our 3rd party shipping agent).
- Domestic shipments are Insured, require a signature, and are sent by a traceable service.
- International Shipments are sent Priority or Express Mail, require a signature, and cannot be Insured. International shipments are sent at the Buyer's risk.
- Customers receive an email with shipment tracking when the shipping label is generated.
- Customers always reserve the right to arrange for their own shipping or pickup.